Frequently Asked Questions
Everything you need to know about your new favorite accessories.
How long will it take to receive my order?
Standard shipping within the US typically takes 3-7 business days. International orders can take between 10-21 business days depending on the destination and customs processing.
What is your return policy?
We accept returns for unworn and unwashed items in their original packaging within 30 days of purchase. For hygiene reasons, socks that have been tried on cannot be returned.
How should I care for my Sock Candy products?
To keep your socks looking vibrant, we recommend machine washing them inside out on a cold, gentle cycle and laying them flat to dry. Avoid bleaching or ironing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.